Privacy Policy

Privacy Policy

Last Updated: 19-07-2025

At rasasistore.co.za, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase.


1. Information We Collect

When you use our website or place an order, we may collect the following information:

  • Personal Information: Name, email address, phone number, delivery address, billing address

  • Payment Information: Credit/debit card details, processed securely via third-party payment providers (we do not store card details)

  • Order Details: Products purchased, order history

  • Website Usage Data: IP address, browser type, device info, pages visited (via cookies and analytics)


2. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Communicate with you about your order status or inquiries

  • Provide customer support

  • Send promotional emails (only if you opt-in)

  • Improve our website and services

We do not sell or rent your personal information to any third parties.


3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and cart items

  • Analyze website performance and traffic

  • Improve your browsing experience

You can manage or disable cookies through your browser settings.


4. Third-Party Services

We may share limited information with trusted third parties strictly for the purpose of operating our business, such as:

  • Payment gateways (e.g., PayFast, PayPal, Stitch, etc)

  • Courier partners for deliveries

  • Analytics tools like Google Analytics

These providers are obligated to protect your data and comply with applicable privacy laws.


5. Data Security

We implement reasonable security measures to protect your personal information. However, no online system is 100% secure, and we cannot guarantee absolute security.


6. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Correct or update your details

  • Request deletion of your data (subject to legal obligations)

To exercise any of these rights, please contact us at info@rasasistore.co.za.


7. Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect data from children.


8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.


9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: info@rasasistore.co.za
📞 Phone: [+27 11 839 6035]

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